One way to ensure that you have repeat business is to make use of email newsletters to stay in touch with customers. This is a great way to keep customers informed of new products and sales, or to just remind them on occasion that you are still out there prepared to serve.

Email newsletters are handy because they provide the customer with the flexibility of either reading the newsletter immediately it arrives (if he or she is not busy or needs a break) or saving it for later. The customer may even choose to delete it. Your newsletter should come with an easy to use option for unsubscribing which should automatically update your mailing list.

Email newsletters are much more cost effective than printed matter. With email, you don't have to worry about printing or paper costs, envelopes or stamps. You just have to make a one time investment when you buy the mailing software. Thereafter your newsletters will be sent automatically every period at the cost of a phone call.

Writing your newsletter can be easy to do. You should keep your newsletters short, no more than a page and a half to two pages, so it is not time consuming. It is also possible to hire professional writers to take care of your newsletter. This frees up more time for you, and most newsletter writers will do so for a reasonable fee. The benefits usually more than pay for hiring a professional.

Once you've got your newsletter, how often should you email it? Well usually, once a month works well, it's not necessary mailing more often than that. In fact most businesses email quarterly, sending out a special newsletter or two sporadically. These special newsletters usually relate to new events or programs, or to innovative deals.

The content of your newsletter must be interesting, well written and of some benefit to your reader. Besides giving information about your business, write on other subjects that your customers would find useful such as financial planning or seasonal yard care. You could include short news stories that are in some way connected to your business or your customers.

Although not necessary, you might want to design your email newsletter using an HTML format. An HTML document will open in most types of mail programs, and will retain the same formatting as the original. In addition, an HTML format allows you to manipulate graphics and fonts. On the down side though, HTML documents tend to be large, are prone to virus attacks and cannot be opened by some email programmes. Fortunately, most mailing software offer several options on the type of format you can use for your newsletter.

Creative Email newsletters form an important part of your marketing and publicity strategy. They you maintain good customer relationships, and forge a bond with the sense of community feeling they create. And they're update with everything that's happening in your business, new launches and deals and more. And keeps them coming back to you for more.